TERMS OF SERVICE

Thank you for the clarification! Since your store is based in Bangladesh and the payment system is Cash on Delivery (COD), I’ve updated the Terms of Service to reflect these details.

Terms of Service

Welcome to Wanderlifts! These Terms of Service ("Terms") govern your use of our website, www.wanderlifts.com, and the services provided by Wanderlifts ("we", "us", "our"). By accessing or using our website and services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

Please read these Terms carefully and contact us with any questions.

1. General Information

Wanderlifts is an online store offering a variety of products, including cosmetics, undergarments, household items, kids’ toys, and more. Our services are available to customers within Bangladesh, subject to these Terms.

2. Account Responsibility

To place an order on our website, you may need to create an account or provide personal information. You agree to provide accurate and complete information and to update your details as necessary. You are responsible for maintaining the confidentiality of your account details and agree to notify us immediately of any unauthorized use.

3. Orders and Payments

By placing an order through our website, you are making an offer to purchase the products in your cart at the listed price, subject to availability. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time for various reasons, including but not limited to product availability, pricing errors, or suspected fraud.

  • Pricing: All prices are displayed in Bangladeshi Taka (BDT). Prices are subject to change at any time without prior notice.
  • Payment: We accept Cash on Delivery (COD) as the payment method for all orders. Full payment will be made in cash upon receiving the product at the time of delivery.
    • COD Terms: The customer agrees to pay the full price for the order in cash at the time of delivery. If the customer is unavailable or unwilling to accept the order upon delivery, the order will be canceled.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days.
  • Shipping Fees: Shipping fees will be calculated at checkout based on the delivery address and selected shipping method.
  • Delivery Time: Estimated delivery times are 3-7 business days depending on the location within Bangladesh. We will notify you with tracking details once your order has been dispatched.
  • Delivery Areas: We currently offer delivery services throughout Bangladesh, including major cities and remote areas. Please check if your area is serviceable at checkout.

We are not responsible for any delays caused by third-party carriers or any circumstances beyond our control.

5. Returns and Refunds

  • Returns: We offer a 7-day return policy on most products. To be eligible for a return, items must be unused, in the original packaging, and in resellable condition. Certain products, such as personal care items, may not be eligible for return due to hygiene reasons.
  • Refunds: If you receive a faulty or incorrect product, we will offer a full refund or exchange. Refunds will be processed in the form of store credit or, if applicable, cash refund.
  • Exchanges: If you received a defective or incorrect item, we will offer an exchange or refund as per our return policy. The customer is responsible for return shipping costs unless the product is defective or damaged.

For more information, please review our Return & Refund Policy.

6. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of Wanderlifts or its affiliates and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our express permission.

8. Prohibited Conduct

You agree not to:

  • Use the website for any illegal, harmful, or fraudulent purposes.
  • Attempt to interfere with the operation of our website, including hacking, data mining, or transmitting malware.
  • Violate any laws, regulations, or third-party rights in connection with your use of our website.

We reserve the right to suspend or terminate your account if you engage in prohibited conduct.

9. Limitation of Liability

To the fullest extent permitted by law, Wanderlifts shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services. Our total liability to you is limited to the amount you paid for the product(s) in question.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the page. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.

Thank you for shopping with Wanderlifts!