Shipping Info

 

Shipping Information

At Wanderlifts, we are committed to delivering your orders quickly and safely. Please read our shipping information carefully to ensure a smooth and hassle-free shopping experience.

1. Shipping Locations

We currently offer shipping within Bangladesh. If you're located within Bangladesh, you can enjoy our delivery services to your doorstep.

Unfortunately, at this time, we do not ship internationally. We hope to expand our services in the future.

2. Shipping Methods and Delivery Time

We offer reliable and efficient delivery services through our trusted local courier partners.

  • Standard Delivery:

    • Delivery typically takes 3-7 business days depending on your location.
    • Delivery times may vary depending on the area and external factors like public holidays or weather conditions.

  • Expedited Shipping: For faster delivery, you may opt for expedited shipping if available. Please contact our customer support team for more details about expedited shipping options.

3. Shipping Fees

  • Free Shipping: We offer free shipping for orders over [insert minimum amount] within Bangladesh.
  • Shipping Charges: For orders below the minimum threshold for free shipping, a shipping fee will be applied based on your location. Shipping fees are calculated at checkout.

4. Order Processing

  • Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase.
  • Order Processing: Orders are typically processed within 1-2 business days. Once your order is processed, we will send you a shipment confirmation email with tracking information.
  • Delivery Times: Delivery times may vary depending on your location. You will receive updates via email or SMS with tracking information so you can monitor your order’s progress.

5. Delivery Issues and Tracking

  • Tracking: After your order is dispatched, you will receive tracking details so you can monitor the progress of your delivery.
  • Delivery Delays: Occasionally, shipping may be delayed due to factors beyond our control, such as weather conditions, holidays, or courier delays. If your delivery is delayed, we will notify you as soon as possible.
  • Failed Delivery Attempts: If you are unavailable to receive the package during the delivery attempt, the delivery service will make a second attempt. If you miss the second attempt, your order may be returned. Additional charges may apply in such cases.

6. Shipping Restrictions

  • Shipping to Remote Areas: While we try to deliver to all regions of Bangladesh, certain remote or hard-to-reach areas may face longer delivery times or may not be covered by our courier partners.
  • Missing or Damaged Items: If your order is missing items or arrives damaged, please contact our customer support team immediately at support@wanderlifts.com so we can resolve the issue. We may ask for photos of the damaged goods for our records.

7. Returns and Exchanges

Please note that all returns and exchanges are handled according to our Return Policy. For more information on returns, please refer to our Return Policy page.