Privacy Policy

At Wanderlifts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data when you visit and interact with our website, www.wanderlifts.com.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

When you visit Wanderlifts or make a purchase, we collect certain personal and non-personal information from you:

Personal Information

Account Information: Name, email address, phone number, and delivery address when you create an account or place an order.
Payment Information: Although we do not store payment details (since we offer Cash on Delivery (COD)), we may collect information related to your payment method for processing the order (e.g., confirmation of COD payment).

Non-Personal Information

Usage Data: Information on how you interact with our website, including pages visited, links clicked, and time spent on the site.
Device and Browser Information: IP address, browser type, and device information.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track website traffic, and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process and ship your orders and to provide customer support.
Communication: To send order confirmations, shipping updates, and promotional offers (if you’ve opted into receiving them).
Improvement of Services: To improve the user experience on our website, enhance customer service, and tailor content to your preferences.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data. These measures include:

Encryption: Your personal and payment information is securely transmitted via SSL encryption.
Access Control: We limit access to your information to authorized personnel who need it to perform their job functions (e.g., order processing).
Secure Payment Processing: Since we use Cash on Delivery (COD), we do not store payment details but rely on trusted payment partners for any online transactions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share your personal information with third-party vendors who assist in processing orders, delivering products, or sending marketing emails (e.g., courier companies, email marketing platforms). These service providers are required to protect your information and can only use it for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request from authorities, such as to comply with a subpoena or similar legal process.

5. Your Data Protection Rights

You have certain rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can request corrections to any inaccurate or incomplete information we hold.
Right to Deletion: You can request the deletion of your personal information, subject to legal requirements or ongoing business obligations.
Right to Object: You can object to the processing of your personal data for marketing purposes or other legitimate business interests.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time by contacting us.

To exercise any of these rights, please contact us at support@wanderlifts.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

Personalize Content: Remember your preferences and settings for a more personalized experience.
Analyze Website Traffic: Track the effectiveness of our marketing campaigns and improve our website.
Improve User Experience: Enable features such as remembering your cart items or login details.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media or partner websites. These websites are not operated or controlled by Wanderlifts, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.